ht77 Privacy Policy — How Your Information Is Protected

ht77When you create an account and use our services, we collect certain necessary information. This data is used to provide you with the best experience and ensure a safe environment. We only collect what we genuinely need.

Information collected at registration:

• Full name & date of birth (for age verification)
• Mobile number & email address
• Current residential address
• Password (stored in encrypted form, never visible to anyone)
• Preferred language & currency

Information Collected for KYC Verification:

• National ID (NID) or passport photo
• Selfie Photo (for identity verification)
• Utility bill or bank statement (for address verification)

Information collected automatically during use:

• Device type, operating system & browser version
• IP Address & Approximate Geographic Location
• Login & logout timestamps
• Gaming history, bet amounts, and transaction records
• Cookies & Session Data

ht77 Your data is used only for specific purposes. Every use is transparent and in line with our policy. We believe you have the right to know why your information is needed.

Additionally ht77 Your data is used to improve platform performance, send relevant promotions and offers (only with your consent), and keep responsible gaming tools active.

ht77The website and app use cookies — small text files stored in your browser or device. These are used to enhance your browsing experience and ensure the platform runs smoothly.

Types of Cookies We Use:

• Essential Cookies: For maintaining login sessions, security verification, and core platform functionality. The site cannot operate without these.
• Functional Cookies: To remember your preferences such as language, theme, and game settings.
• Analytics Cookies: To track how many users visit each page and which games are most popular. This data is entirely anonymous.
• Marketing Cookies: To show relevant advertisements with your consent only.

You can disable cookies at any time from your browser settings. However, turning off essential cookies may cause ht77Some features may not work properly.

ht77 Industry-leading technology is used to protect your data. Our security measures are multi-layered and continuously updated.

• Encryption: All data is stored with AES-256 encryption. TLS 1.3 is used for transmission.
• Firewall: Advanced firewall and intrusion detection systems are actively in place.
• Access Control: Only authorized personnel have access to specific data.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Backup: Regular backups are maintained at a secure off-site location.
• Two-Factor Authentication (2FA): Two-factor authentication is available to secure access to your account.

Data Retention Period: Data is retained for the full duration of an active account and, after closure, typically for up to 5 years as required by legal obligations.

ht77 Your data is never sold. However, in certain limited circumstances, information may be shared with trusted third parties. In every case, the use of that data is strictly controlled.

• Payment Providers: Necessary information is shared to process transactions via Mobile Banking, Nagad, Rocket, or bank transfers. These providers maintain their own strict privacy policies.
• KYC Verification Services: A trusted third-party service may be used for identity verification.
• Legal Authorities: We may be required to provide information as part of a court order, government directive, or legal investigation.
• Game Providers: Limited technical data may be shared while playing third-party games, but no personal information is shared.

ht77 Your information is never sold or transferred to advertisers, data brokers, or marketing agencies. This is a core part of our policy.

ht77As a user, you have important rights over your personal information. We respect those rights and are here to help you exercise them.

• Right of Access: You can submit a request to find out what information we hold about you. We typically respond within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request a correction.
• Right to Erasure: Under certain circumstances, you may request deletion of your data (where no legal obligation requires its retention).
• Right to Restrict Processing: In specific cases, you may request that processing of your data be temporarily restricted.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or the processing of your data.

To exercise these rights, contact our support team: [email protected]

ht77 A strict 18+ policy is enforced. Our platform is not intended for anyone under the age of 18, and we never knowingly collect information from minors.

• Date of birth is verified at the time of registration.
• In suspicious cases, age is confirmed through KYC documentation.
• Any account identified as belonging to a minor is closed immediately.
• Any data collected from a minor is deleted without delay.

If a parent or guardian believes their child ht77has registered, please contact us immediately. We will take prompt action.

ht77 This privacy policy may be updated from time to time due to changes in law, adoption of new technology, or improvements to the service.

• For significant changes, advance notice will be sent to your registered email or via SMS.
• The date of any changes will be updated at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend reviewing this page regularly.

If you object to the updated policy, you may request account closure. We respect your decision.

For any questions, concerns, or complaints regarding the privacy policy, contact our data protection team directly. We are always here for you.

• Email: [email protected]
• Support Hours: 24 hours, 7 days a week
• Response Time: Typically within 24–48 hours

Before contacting us, please have your account number and registered mobile number ready so we can assist you as quickly as possible.